Blue Shield of California has implemented the following services to help ensure that its members receive the care they need during this time:
  • Allowing for the immediate refill of prescriptions, even if they are not yet due to be refilled.
  • Conducting outreach to affected members who currently participate in a care management program.
  • Magellan Health, Blue Shield’s contracted managed care plan for behavioral health, is providing free access to resources, materials and counseling services through its dedicated hotline: 1-800-327-7451.
  • Teladoc is offering access to general medical care at no charge. To receive care, affected individuals should call 1-855-225-5032 or visit for more information.
  • The Counseling Team International is part of the PPO DMHC network. They offer a Ventura and Santa Barbara office. The Counseling Team International: Preferred Providers under PG0011821005. Website:
  • About United Way of Ventura County In the aftermath of a disaster, United Way’s Ventura County Volunteer Center will serve as an online, call, and walk-in center for spontaneous volunteers. The Volunteer Center will register volunteers and coordinate with the Sheriff’s Office of Emergency Services to place them where they can do the most good for the community. 2-1-1 Ventura County will also be available 24/7 to register volunteers, answer questions, and connect those in need with the resources to help them.

Members who may have lost or misplaced their identification card can print a new card on our website at Alternatively, members can use the Blue Shield of California mobile app to access their ID card on their mobile device.

We will continue to monitor activity and may make further adjustments to continue to best serve our members.

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