We offer a variety of programs and services to help keep you and your family healthy. Discover the types of support we have available for Blue Shield members.
Shield Support
Get support managing your health needs for conditions such as diabetes, depression, chronic pain, cancer and others. Services include personalized health coaching, care plan development, provider coordination and more.
Identity theft protection
Get covered right down to your identity with credit monitoring, identity repair assistance and identity theft insurance.
NurseHelp 24/7
Registered nurses are available to answer your health questions at any time, every day.
Prenatal program
Access helpful resources while you are trying to get pregnant, during your pregnancy and after your baby is born.
Teladoc
Avoid a trip to the doctor’s office with 24/7 access to board-certified doctors, available by video and phone.
Wellness discount programs
Get help saving money and living healthier with a wide range of discount programs* including fitness club memberships; acupuncture, chiropractic services and massage therapy; eye exams, frames and contact lenses; and LASIK surgery.
*These discount program services are not a covered benefit of your Blue Shield of California, Blue Shield of California Life & Health Insurance Company or self-insured health plan, and none of the terms or conditions of the Blue Shield, Blue Shield Life or self-insured health plan apply.

The networks of practitioners and facilities in the discount programs are managed by external program administrators, including any screening and credentialing of providers. Blue Shield does not review the services provided by discount program providers for medical necessity or efficacy, nor does Blue Shield make any recommendations, presentations, claims or guarantees regarding the practitioners, their availability, fees, services or products.
Some services offered through the discount program may already be included as part of the Blue Shield plan covered benefits. Members or self-insured plan participants should access those covered services prior to using the discount program.

Members or self-insured plan participants who are not satisfied with products or services received from the discount program may use the grievance process described in their Evidence of Coverage and Disclosure Form booklet, Benefit Booklet or Certificate of Insurance/Policy. Blue Shield reserves the right to terminate this program at any time without notice.